Reuters in 2003

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Case Details:

Case Code : BSTA088
Case Length : 10 Pages
Period : 2000 - 2003
Organization : Reuters
Pub Date : 2003
Teaching Note :Not Available
Countries : Global
Industry : Financial Data Services

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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Excerpts

Reuters in Crisis

For a long time, Reuters' grip on news and financial information had been ironclad. But by the end of 2002, its market capitalization plunged by almost 90% from its peak of € 34.4 billion. In July 2002, Reuters posted its first loss since becoming a public company about 18 years back. Reuters not only made a loss for the first time ever but it almost lost its place in the FTSE-100 index. It lost a billion-dollar contract with Merrill Lynch to Thomson Financial. The precipitous fall of this famous information provider had no simple explanation with analysts citing many reasons...

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Glocer's Challenge

The first American and the first non-journalist to head Reuters, Glocer inherited from his predecessor, Sir Peter Job, in December 2000, what many believed to be a bloated, complacent organization where decisions were very slow and had to go through many chains of command. In the first nine months of 2002, the company's revenues fell by 7% to $1.4 billion...

Future Outlook

By the end of 2002, it was widely feared that Reuters would issue a dismal forecast for 2003. Reuters underperformed a buoyant FTSE 100 continuously in early 2003. Although Reuters had not issued any guidance for 2003, analysts expected sales to fall by 10%...

Exhibits

Exhibit I: Reuters: Volatile Share Price
Exhibit II: Financial Data Services Market Players, 2002
Exhibit III: Reuters: Business Segments
Exhibit IV: Reuters: Revenue Analysis-Three Months to 31 March 2003
Exhibit V: Reuters: Key Financials [Year Ending 2002]

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